Privacy Policy

Your privacy is important to us. This policy outlines how we protect your information.

Privacy Policy

Stretch Inc. (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website at https://stretchinc.co.za or engage with our services.

Stretch Inc. is a trading name operated by Dan Meyer, based in Cape Town, South Africa.

1. Information We Collect

We may collect the following types of personal information:

Information you provide directly: When you submit an enquiry or request a quote through our website contact form, we collect your name, email address, phone number, event date, event location, and any additional details you provide.

Information collected automatically: When you visit our website, we may automatically collect certain technical data, including your IP address, browser type, device type, pages visited, and time spent on the site. This data is collected through cookies and similar technologies (see Section 5).

Information from third parties: We do not purchase or obtain personal information from third-party data providers.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your enquiries and provide quotations.
  • To communicate with you about your event, booking, or our services.
  • To process and manage bookings, payments, and related administration.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations.


We do not use your personal information for automated decision-making or profiling.

3. Legal Basis for Processing

We process your personal information on the following grounds, in accordance with the Protection of Personal Information Act (POPIA):

  • Consent: When you voluntarily submit your information through our contact form or request a quote.
  • Contractual necessity: When processing is required to fulfil a booking or service agreement.
  • Legitimate interest: When processing is necessary for the operation and improvement of our business, provided this does not override your rights and interests.
  • Legal obligation: When processing is required to comply with applicable law.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with:

  • Service providers who assist us in operating our website, processing payments, or delivering our services (e.g. hosting providers, email services). These providers are contractually bound to protect your data and use it only for the purposes we specify.
  • Legal authorities where required by law, regulation, or legal process.

5. Cookies & Tracking

Our website uses cookies — small text files stored on your device — to improve your browsing experience and analyse website traffic.

Types of cookies we use:

  • Essential cookies: Required for the website to function correctly (e.g. form submissions, security).
  • Analytics cookies: Used to understand how visitors interact with our website (e.g. Google Analytics). These cookies collect anonymised data such as pages visited and time spent on site.

You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.

We do not use advertising or remarketing cookies.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

  • Enquiry data (contact form submissions): Retained for up to 12 months after the last communication.
  • Booking and client data: Retained for up to 5 years after the completion of the event, in line with standard business record-keeping and tax requirements.
  • Website analytics data: Anonymised and retained in accordance with our analytics provider’s policies.


When personal information is no longer required, it will be securely deleted or anonymised.

7. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccurate or incomplete personal information.
  • Delete your personal information, subject to legal and contractual obligations.
  • Object to the processing of your personal information in certain circumstances.
  • Withdraw consent where processing is based on your consent.


To exercise any of these rights, please contact us at the details provided below. We will respond to your request within a reasonable timeframe, and no later than 30 days.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. These measures include secure hosting, encrypted data transmission (SSL/TLS), and restricted access to personal data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to external websites that are not operated by Stretch Inc. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external site you visit.

10. Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or want to lodge a complaint, please contact us:

Stretch Inc. Email: [email protected] Phone: +27 (0) 76 524 0342 Address: Unit 14, 200 Voortrekker Rd, Maitland, Cape Town, 7405

You also have the right to lodge a complaint with the Information Regulator of South Africa: Website: https://inforegulator.org.za Email: [email protected]

This policy was last reviewed in April 2026.